New Additions (part 1)
I apologize for not keeping up with the regular updates. Besides our new guild, we also have a couple of new additions to the family, one of which I would like to tell you about here.
First is our brand new Nintendo Wii from Gamefly. If you’re not familiar with them, Gamefly is basically Netflix with video games. Rent a game (or two), they get mailed to you, you mail them back in a prepaid envelope when you’re done. The service is nice and quite a bit more cost-effective than buying a 1-2 new games every month. The only downside can be the turnaround time which is largely dependent on the efficiency of your local post office and your geographical distance from one of their two distribution centers. The two-game-at-a-time program helps alleviate this downtime.
A while back we signed up for their Refer a Friend Program in which the reward for signing up only 5 friends for one month was a free Wii or 2 Years of free Gamefly service. Someone in their marketing department was either disgruntled, feeling extremely generous, or just high. With their $9.99 trial-month, it only took approximately half a Franklin worth of memberships to get essentially a $250 game console.
Now we did run into some issues with the actual prize claim process. We were given an e-voucher and a confirmation code, we filled out said voucher and submitted it and were told we’d be contacted etc. etc. Well apparently the person in charge of this prize program realized how ridiculous it was that they were giving away one of the hardest to obtain items in all of consumerville for a measley $50 bucks and decided that they weren’t going to hold up their end of the bargain. They changed their minimum membership term requirement and proceeded to tell us that we had to follow their new rules to get the prize. Problem was that a couple of the referred friends had already ended their memberships after one month and the new rules stated that the 2 months had to be consecutive.
Well I fought with them, sent e-mails back and forth, played phone tag with a couple of customer support professionals that did their best to argue their way out of what was promised but not yet delivered. After a couple of months I was done with it and ready to give up, but thanks to my dear wife’s diligence and a couple of choice letters to Consumer Affairs and the BBB (Better Business Bureau not Big Bear Butt) the good people at Gamefly decided to finally come around. After a quick verification that all of my “friends” were in fact real people and not clever aliases, they decided to slap my reward with the approval stamp.
We waited, and waited some more. Xmas came and went. I called them and inquired about the status of the elusive prize.
“Oh, well yeah, it can take up to 6-8 weeks for processing. We’ll let you know when it ships.
January came and went. Our youngest turned 2 and our older one dinged 10. No birthday Wii for either one.
I e-mailed them again. “What gives?”
“Oh we’re sorry, here’s a $20 credit you can use to purchase some of our used games.” Score! No Wii yet though.
A couple more weeks pass. Fedex guy leaves a hangy-dealie on our doorknob. “(to the wife) Wtf could that be? Did you order anything? No. Did you?” I make sure to be home the next day during the scheduled delivery time and guess what shows up.
So it finally shows up. We hook it up next to 360 (looks like a Dreanei standing next to a Gnome size-wise) and proceed to play the crap out of it. Even the 2-year old gets in on it (he loves the Wii Sports baseball).